Frequently Asked Questions

  1. About Products specification:
    1). Model: OEM
    2). Minimum order quantity: 1 PC
    3). Material: spandex, any other material can be custom made.
    4). Length of chain: Free size(according to your size)
    5). Style: OEM
  1. About price range:
    It’s just a range, depends on some things as the quantity, exchange rate, material price of the time etc…About the latest price, send an inquiry to us, please. We’ll try our best to reply to this ASAP.
  1. About package: 1 PC/OPP bag then 12PCS/bubble bag and then in a paper carton, but sometimes it depends on the quantity and demand from the customer.
  1. About shipping:
    Usually, we ship the goods via DHL, UPS, FedEx, TNT. It is the door to door service and shipping time is within 4-6 days, also if you want to ship by sea, it is ok too.
  1. About shipping fee:
    If by direct freight express, the shipping and handing charge will depend on the weight of the order and the location to which it is being shipped.
  1. About delivery time:
    Sample order: Within 3 to 7 workdays after receiving the payment.
    Bulk order: Within 15 to 30 workdays upon receipt of your payment.
  1. About sample order:
    We accept sample order. If we haven’t stock on your choosing design, we need extra sample fee and the lead time of sample depends on your design.
  1. About OEM&ODM:
    1). We can do the product according to your design.
    2). We can design some styles according to your idea, the design is free if you place the order follow.
  1. About after-sales service:
    When something happened in shipping to cause something broken, please inform us and take photo after you get the goods for the first time. Then we can sincerely consider improving our service.
    Our staff will keep tracking the goods after shipment, we will tell you the further information by email. Also for your more requirements about any item, please feel free to contact us!